Plan, organize, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

Other names for Social and Community Service Managers: Community Service Organization Director, Community Services Block Grant/Outreach Social Worker (CSBG/Outreach Social Worker), Contract Sheltered Workshop Supervisor, Counseling Services Manager, Department Director, Director of Casework, Director of Casework Department, Director of Casework Services, Director of Child Welfare Services, Director of Community Center, Director of District Office, Director of Family Service Center, Director of Field Coordination, Director of Field Service, Director of Group Counseling Program, Director of Neighborhood Service Center, Director of Scout Work, Director of Social Services, Director of Teenage Activities, Director of Veterans Affairs, District or District Office Director, Field Administrator, Field Director, Field Representative, Grant Manager, Grants Administrator, Group Home Manager, Group Work Program Director, Home Service Director, Membership Director, Non Profit Director, Non-Profit Director, Nonprofit Director, Nonprofit Manager, Offender Workforce Development Program Manager (OWDPM), Outreach Coordinator, Parole Director, Personal Care Attendant/Independent Living Services Coordinator (PCA/ILS Coordinator), Program Director, Public Welfare Director, Red Cross Executive Director, Rehabilitation Center Manager, Residential Supervisor, Scout Executive, Service Director, Sheltered Workshop Executive Director, Social Service Coordinator, Social Service Director, Social Services Manager, Social Welfare Administrator, Social Work Administrator, Student Activities Director, Teenage Program Director, Vocational Rehabilitation Administrator, Volunteer Services Director, Volunteer Services Manager, Volunteer Services Supervisor, Welfare Administrator, Welfare Director, Welfare Manager, Welfare Officer, Youth Program Director, Adult Daycare Coordinator, Borough Coordinator, Bureau Director, Child Welfare Director, Club Manager, Community Center Director, Community Organization Director, Community Service Director,

• Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
• Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
• Direct activities of professional and technical staff members and volunteers.
• Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
• Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
• Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
• Research and analyze member or community needs to determine program directions and goals.
• Speak to community groups to explain and interpret agency purposes, programs, and policies.
• Recruit, interview, and hire or sign up volunteers and staff.
• Represent organizations in relations with governmental and media institutions.
• Plan and administer budgets for programs, equipment and support services.
• Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.
• Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.
• Implement and evaluate staff training programs.
• Direct fundraising activities and the preparation of public relations materials.

• Calculators or accessories
• Desktop computers
• Notebook computers
• Special purpose telephones
• Personal computers

Office suite software

Accounting software

Word processing software

Spreadsheet software

Data base reporting software

Data base user interface and query software

Object oriented data base management software

Electronic mail software