Answer inquiries and obtain information for general public, customers, visitors, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

Other names for Receptionists and Information Clerks: Schedule Announcer, Scheduler, Secretary, Space Scheduler, Telephone Answerer, Telephone Appointment Clerk, Telephone Clerk, Telephone Information Clerk, Telephone Operator Receptionist, Telephone Quotation Clerk, Tourist Information Assistant, Utility Clerk, Administrative Assistant, Appointment Clerk, Appointment Scheduler, Appointment Setter, Automobile Club Information Clerk, Call Center Agent, Call Center Operator, Call Center Representative, Call Taker, Cashier, Clinic Receptionist, Community Liaison, Credit Reporting Clerk, Customer Care Representative (CCR), Customer Service Representative, Dental Receptionist, Emergency Room Clerk, File Clerk, Front Desk Clerk, Front Desk Officer, Front Desk Receptionist, Greeter, Guard Entrance Registrar, Hospitality Aide, In-File Operator, Information Specialist, Land Leasing Examiner, Land Leasing Information Clerk, Legal Receptionist, Medical Assistant, Medical Office Receptionist, Medical Scheduler, Medical Secretary, Member Service Representative, Merchandising Assistant, Office Assistant, Office Manager, Operator, Outpatient Clerk, Park Aide, Patient Registration Representative, Pay Station Attendant, People Greeter, Policyholder Information Clerk, Quoter, Receptionist, Receptionist Telephone Operator, Referral and Information Aide, Referral Coordinator, Register Clerk, Registrar, Registration Clerk, Research Clerk, Sales Assistant,

• Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
• Receive payment and record receipts for services.
• Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets and other documents.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Hear and resolve complaints from customers and public.
• File and maintain records.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Schedule appointments, and maintain and update appointment calendars.
• Analyze data to determine answers to questions from customers or members of the public.
• Provide information about establishment such as location of departments or offices, employees within the organization, or services provided.
• Keep a current record of staff members' whereabouts and availability.
• Collect, sort, distribute and prepare mail, messages and courier deliveries.
• Calculate and quote rates for tours, stocks, insurance policies, or other products and services.
• Take orders for merchandise or materials and send them to the proper departments to be filled.
• Process and prepare memos, correspondence, travel vouchers, or other documents.
• Schedule space and equipment for special programs and prepare lists of participants.
• Enroll individuals to participate in programs and notify them of their acceptance.
• Conduct tours or deliver talks describing features of public facility such as a historic site or national park.
• Perform duties such as taking care of plants and straightening magazines to maintain lobby or reception area.