Direct and coordinate operational, administrative, management, and supportive services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

Other names for Postmasters and Mail Superintendents: Branch Manager, Computerized Forwarding System Supervisor, Customer Service Manager, Customer Service Supervisor, Distribution Operation Supervisor (SDO), Distribution Operations Manager, Mail Delivery Supervisor, Mail Superintendent, Postal Service Sectional Center Manager, Postal Superintendent, Postal Supervisor, Postmaster, Postmaster Relief (PMR), Remote Encoding Center Manager, Remote Encoding Operations Supervisor, Station Manager, Station Superintendent, Superintendent, Workgroup Leader,

• Organize and supervise activities such as the processing of incoming and outgoing mail.
• Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
• Resolve customer complaints.
• Hire and train employees, and evaluate their performance.
• Prepare employee work schedules.
• Prepare and submit detailed and summary reports of post office activities to designated supervisors.
• Negotiate labor disputes.
• Collect rents for post office boxes.
• Issue and cash money orders.
• Inform the public of available services, and of postal laws and regulations.
• Select and train postmasters and managers of associate postal units.
• Confer with suppliers to obtain bids for proposed purchases and to requisition supplies; disburse funds according to federal regulations.