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Office Clerks, General

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.

Other names for Office Clerks, General: Accounting Clerk, Administration Clerk, Administrative Assistant, Administrative Clerk, Administrative Office Assistant, Administrative Support Specialist, Administrative Technician, Admissions Evaluator, Agent-Licensing Clerk, Animal Hospital Clerk, Animal Shelter Clerk, Appointment Scheduler, Attendance Clerk, Auction Assistant, Audit Control Clerk, Automobile Contract Clerk, Blood Bank Calendar Control Clerk, Blood Bank Credit Clerk, Blood Donor Unit Assistant, Board Attendant, Bookkeeper, Broadcast Checker, Car Distributor, Career Guidance Technician, Chart Clerk, Charter, Circulation Clerk, Clerical Aide, Clerical Assistant, Clerical Dentist Assistant, Clerical Office Worker, Clerk, Clerk Typist, Code and Test Clerk, Congressional District Aide, Copyright Expert, Court Clerk, Credit Card Clerk, Credit Card Control Clerk, Customer Service Representative, Data Entry Clerk, Data Examination Clerk, Desk Clerk, Diet Clerk, Document Coordinator, Document Processor, Election Clerk, Examination Proctor, Executive Assistant, Field Assistant, Field Clerk, Field Representative, Fingerprint Clerk, Floor Clerk, Floor Space Allocator, Front Office Clerk, General Intern, General Office Clerk, General Office Worker, Government Clerk, Grading Clerk, Greige Goods Marker, History Card Clerk, Identification Clerk, Insurance Clerk, Laboratory Clerk, Laundry Clerk, Loan Assistant, Lost and Found Clerk, Lost Charge Card Clerk, Map Clerk, Marketing Clerk, Media Clerk, Medical Office Assistant, Medical Office Worker, Melter Clerk, Microfilming Document Preparer, News Assistant, Office Aide, Office Assistant, Office Automation Clerk, Office Clerk, Office Coordinator, Office Employee, Office Helper, Office Helper Clerical, Office Manager, Office Services Specialist, Office Worker, Order Caller, Police Aide, Police Clerk, Police Records Clerk, Press Clippings Cutter and Paster, Principal Clerk, Prize Coordinator, Process Server, Program Support Clerk, Proof Machine Operator, Property Assessment Monitor, Property Clerk, Property Coordinator, Purchasing Clerk, Radio Message Router, Reader, Real Estate Assistant, Real Estate Clerk, Receptionist, Reinsurance Clerk, Returned Telephone Equipment Appraiser, Router, Secretary, Sorter, Stubber, Telegraph Service Clerk, Test Technician, Throw-Out Clerk, Town Clerk, Trace Clerk, Trade Clerk, Traffic Clerk, Train Clerk, Trip Follower, Typing, Filing, Answering Phones Office Helper, Underwriting Clerk, Unit Clerk, Utility Worker, Ward Clerk, Weather Clerk, Wrong Address Clerk, Yard Clerk,

What do Office Clerks, General do?

  • Collect, count, and disburse money, do basic bookkeeping and complete banking transactions.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints.
  • Answer telephones, direct calls and take messages.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
  • Complete and mail bills, contracts, policies, invoices, or checks.
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
  • Compute, record, and proofread data and other information, such as records or reports.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Open, sort and route incoming mail, answer correspondence, and prepare outgoing mail.
  • Review files, records, and other documents to obtain information to respond to requests.
  • Deliver messages and run errands.
  • Inventory and order materials, supplies, and services.
  • Complete work schedules, manage calendars and arrange appointments.
  • Process and prepare documents, such as business or government forms and expense reports.
  • Monitor and direct the work of lower-level clerks.
  • Type, format, proofread and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
  • Count, weigh, measure, and/or organize materials.
  • Train other staff members to perform work activities, such as using computer applications.
  • Prepare meeting agendas, attend meetings, and record and transcribe minutes.
  • Troubleshoot problems involving office equipment, such as computer hardware and software.
  • Make travel arrangements for office personnel.