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Medical Secretaries

Perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Other names for Medical Secretaries: Dental Secretary, File Clerk, Front Office Manager, Health Unit Coordinator, Hospital Secretary, Hospital Unit Clerk, Insurance Verifier, Medical Administrative Assistant, Medical Administrative Specialist, Medical Assistant, Medical Biller Coder, Medical Biller/Coder, Medical Billing Coder, Medical Billing Specialist, Medical Front Desk Specialist, Medical Office Clerk, Medical Office Coordinator, Medical Office Receptionist, Medical Office Secretary, Medical Office Specialist, Medical Office Worker, Medical Receptionist, Medical Records Clerk, Medical Reimbursement Specialist, Medical Scheduler, Medical Secretary, Medical Terminologist, Office Manager, Office Systems Technician, Patient Account Representative, Patient Coordinator, Patient Relations Representative (PRR), Patient Services Representative, Physician Office Specialist, Program Support Clerk, Psychiatric Secretary, Receptionist, Surgery Scheduler, Unit Support Representative, Verification Specialist, Ward Clerk, Ward Secretary, Administrative Assistant, Administrative Support Specialist, Admissions Administrative Assistant, Admissions Coordinator, Appointment Scheduler, Business Assistant, Certified Professional Coder (CPC), Data Transcriber, Dental Office Manager,

What do Medical Secretaries do?

  • Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
  • Compile and record medical charts, reports, and correspondence, using typewriter or personal computer.
  • Answer telephones, and direct calls to appropriate staff.
  • Receive and route messages and documents such as laboratory results to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Interview patients to complete documents, case histories, and forms such as intake and insurance forms.
  • Maintain medical records, technical library and correspondence files.
  • Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records.
  • Transmit correspondence and medical records by mail, e-mail, or fax.
  • Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.
  • Arrange hospital admissions for patients.
  • Transcribe recorded messages and practitioners' diagnoses and recommendations into patients' medical records.
  • Perform bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills, and keeping financial records.
  • Complete insurance and other claim forms.
  • Prepare correspondence and assist physicians or medical scientists with preparation of reports, speeches, articles and conference proceedings.

Do you enjoy these?

  • Point of sale credit or debit verification kits
  • Desktop computers
  • Dictation machines
  • Facsimile machines
  • Hospital intercom systems
  • Laser printers
  • Special purpose telephones
  • Notebook computers
  • Personal computers
  • Photocopiers
  • Scanners
  • Premise branch exchange PBX systems

Technology used

  • Office suite software
  • Accounting software
  • Graphics or photo imaging software
  • Word processing software
  • Presentation software
  • Calendar and scheduling software
  • Spreadsheet software
  • Desktop publishing software
  • Data base user interface and query software
  • Medical software
  • Internet browser software
  • Electronic mail software