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Lodging Managers

Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Other names for Lodging Managers: Agricultural Labor Camp Manager, Apartment Coordinator, Bed and Breakfast Innkeeper, Boardinghouse Keeper, Camp Director, Campground Manager, Director of Front Office, Director of Housing, Dude Ranch Manager, Front Desk Manager, Front Office Agent, Front Office Manager, Hospitality Manager, Hotel Director, Hotel General Manager, Hotel Manager, Hotel Operation Manager, Hotel or Motel Manager, Hotel Superintendent, Housing Officer, Innkeeper, Landlady, Lodging Facilities Manager, Managing Director, Motel Keeper, Motel Operator, Motor Hotel Manager, Recreational Resort Manager, Recreational Vehicle Resort Manager, Resident Manager, Resort Keeper, Rooming House Keeper, Rooming House Operator, Tourist Cabin Keeper, Tourist Home Keeper,

What do Lodging Managers do?

  • Confer and cooperate with other managers to ensure coordination of hotel activities.
  • Collect payments, and record data pertaining to funds and expenditures.
  • Manage and maintain temporary or permanent lodging facilities.
  • Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
  • Train staff members.
  • Show, rent, or assign accommodations.
  • Develop and implement policies and procedures for the operation of a department or establishment.
  • Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
  • Prepare required paperwork pertaining to departmental functions.
  • Interview and hire applicants.
  • Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
  • Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
  • Perform marketing and public relations activities.
  • Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
  • Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
  • Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
  • Provide assistance to staff members by inspecting rooms, setting tables or doing laundry.
  • Book tickets for guests for local tours and attractions.
  • Greet and register guests.
  • Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
  • Assign duties to workers, and schedule shifts.
  • Coordinate front-office activities of hotels or motels, and resolve problems.
  • Participate in financial activities such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.

Do you enjoy these?

  • Calculators or accessories
  • Cash registers
  • Point of sale credit or debit verification kits
  • Desktop computers
  • Personal digital assistant PDAs or organizers
  • Notebook computers
  • Special purpose telephones
  • Personal computers
  • Premise branch exchange PBX systems
  • Voice mail systems

Technology used

  • Accounting software
  • Time accounting software
  • Word processing software
  • Spreadsheet software
  • Customer relationship management CRM software
  • Facilities management software
  • Point of sale POS software
  • Electronic mail software