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Insurance Adjusters, Examiners, and Investigators

Investigate, analyze, and determine the extent of insurance company's liability concerning personal, casualty, or property loss or damages, and attempt to effect settlement with claimants. Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. Calculate benefit payments and approve payment of claims within a certain monetary limit.

Other names for Insurance Adjusters, Examiners, and Investigators: Accident Investigator, Adjuster, Adjustment Clerk, Appraiser, Arson Investigator, Benefit Authorizer, Building Appraiser, Claim Adjuster, Claim Agent, Claim Approver, Claim Examiner, Claim Inspector, Claim Investigator, Claim Processor, Claim Representative, Claims Adjuster, Claims Adjustor, Claims Analyst, Claims Examiner, Claims Manager, Claims Representative, Clerical Adjuster, Compensation Adjuster, Disability Examiner, Disability Specialist, Estimator, Examiner, Field Adjuster, Field Liability Generalist, Fire Adjuster, Health Claims Examiner, Independent Insurance Adjuster, Inspector, Insurance Appraiser, Insurance Claims Adjuster, Investigator, Job Estimator, Medical Claims Analyst, Medical Claims Examiner, Medical Claims Specialist, Property Adjuster, Salvage Determiner, Workers Compensation Claims Adjuster,

What do Insurance Adjusters, Examiners, and Investigators do?

  • Communicate with former associates to verify employment record and to obtain background information regarding persons or businesses applying for credit.
  • Interview or correspond with claimant and witnesses, consult police and hospital records, and inspect property damage to determine extent of liability.
  • Investigate and assess damage to property.
  • Examine claims forms and other records to determine insurance coverage.
  • Analyze information gathered by investigation, and report findings and recommendations.
  • Negotiate claim settlements and recommend litigation when settlement cannot be negotiated.
  • Prepare report of findings of investigation.
  • Collect evidence to support contested claims in court.
  • Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.
  • Refer questionable claims to investigator or claims adjuster for investigation or settlement.
  • Examine titles to property to determine validity and act as company agent in transactions with property owners.
  • Obtain credit information from banks and other credit services.

Do you enjoy these?

  • Personal digital assistant PDAs or organizers
  • Desktop computers
  • Personal digital assistant PDAs or organizers
  • Personal digital assistant PDAs or organizers
  • Measuring wheels for distance
  • Personal digital assistant PDAs or organizers
  • Personal digital assistant PDAs or organizers
  • Theodolites

Technology used

  • Expert system software
  • Enterprise resource planning ERP software
  • Financial analysis software
  • Document management software
  • Data base reporting software
  • Data base user interface and query software
  • Information retrieval or search software
  • Computer aided design CAD software
  • Analytical or scientific software
  • Interactive voice response software
  • Access software