Explore the Career Kingdom:
Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
Other names for Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop:
Bar Host/Hostess, Dining Room Host/Hostess, Dining Room Supervisor, Greeter, Hospitality Coordinator, Host, Host Coordinator, Hostess, Maitre D', Parlor Chaperone, Party Host/Hostess, Tearoom Host/Hostess,
What do Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop do?
Provide guests with menus.
Greet guests and seat them at tables or in waiting areas.
Assign patrons to tables suitable for their needs.
Inspect dining and serving areas to ensure cleanliness and proper setup.
Speak with patrons to ensure satisfaction with food and service, and to respond to complaints.
Receive and record patrons' dining reservations.
Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
Inform patrons of establishment specialties and features.
Direct patrons to coatrooms and waiting areas such as lounges.
Operate cash registers to accept payments for food and beverages.
Prepare cash receipts after establishments close, and make bank deposits.
Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
Prepare staff work schedules.
Order or requisition supplies and equipment for tables and serving stations.
Hire, train, and supervise food and beverage service staff.
Plan parties or other special events and services.
Confer with other staff to help plan establishments' menus.
Perform marketing and advertising services.
Do you enjoy these?
Calculators or accessories
Carbonated beverage dispenser
Cash registers
Commercial use coffee or iced tea makers
Desktop computers
Ice dispensers
Non carbonated beverage dispenser
Special purpose telephones
Personal computers
Point of sale POS terminal
Touch screen monitors
Technology used
Calendar and scheduling software
Data base user interface and query software
Point of sale POS software
