Plan, direct, or coordinate the operations of companies or public and private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Includes owners and managers who head small business establishments whose duties are primarily managerial.

Other names for General and Operations Managers: Adjutant General, Adult Daycare Coordinator, Brokerage Office Manager, Business Administrator, Business Coordinator, Business Development Director, Business Development Manager, Chief Administrative Officer, Chief Deputy, Chief Executive Officer (CEO), Chief Operating Officer (COO), Chief Operations Officer, Corporate Administrator, Corporate Manager, Department Store Manager, Director, Director of Business Development, Director of Operations, Director of Publication, District Commercial Superintendent, District Manager, District Plant Superintendent, District Traffic Chief, District Wire Chief, Division Toll Wire Chief, Division Traffic Superintendent, Drilling and Production Superintendent, Electrical Superintendent, Entrepreneur, Equipment Maintenance Superintendent, Executive Administrator, Facilities Manager, Field Party Manager, Fitness Manager, General Manager (GM), General Superintendent, Golf Course Manager, Gym Manager, Head of Store Operations, Head of Visual Merchandising, Industrial Organization Manager, Installation Superintendent, Laundry Superintendent, Lease Operator, Line Construction Superintendent, Manager, Manufacturing Operations Manager, Mine Administrator Supervisor, Mine Superintendent, Newspaper Manager, Non-Profit Director, Nonprofit Director, Nonprofit Manager, Oil Lease Operator, Oil Operator, Oil Producer, Operations Administrator, Operations Manager, Operations Supervisor, Operations Vice President, Park Superintendent, Parks and Recreation Manager, Plant Manager, Plant Superintendent, Plant Supervisor, President, Print Production Coordinator, Print Production Manager, Printing Manager, Prison Warden, Producer, Public Works Director, Radio Station Manager, Refinery Superintendent, Relocation Commissioner, Revenue Director, Revenue Manager, Roads Superintendent, Salon Manager, Shift Superintendent, Shop Superintendent, Site Operations Manager, Small Business Owner, Social Insurance Administrator, Sports Team Manager, Store Director, Store Manager, Store Owner, Street Commissioner, Street Superintendent, Substation Superintendent, Superintendent, Television Station Manager, Under Secretary, Vice President, Vice President of Operations, Warehouse Manager, Water and Sewer Systems Supervisor, Water Control Supervisor, Water Superintendent, Waterworks Supervisor, Zoo Director,

• Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
• Manage staff, preparing work schedules and assigning specific duties.
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
• Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
• Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
• Oversee activities directly related to making products or providing services.
• Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
• Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
• Manage the movement of goods into and out of production facilities.
• Locate, select, and procure merchandise for resale, representing management in purchase negotiations.
• Perform sales floor work such as greeting and assisting customers, stocking shelves, and taking inventory.
• Develop and implement product marketing strategies including advertising campaigns and sales promotions.
• Plan and direct activities such as sales promotions, coordinating with other department heads as required.
• Direct non-merchandising departments of businesses, such as advertising and purchasing.
• Recommend locations for new facilities or oversee the remodeling of current facilities.
• Plan store layouts, and design displays.

• Mobile phones
• Scanners
• Desktop computers
• Notebook computers
• Notebook computers
• Personal computers
• Personal digital assistant PDAs or organizers
• Photocopiers

Human resources software

Materials requirements planning logistics and supply chain software

Project management software

Inventory management software

Office suite software

Accounting software

Enterprise resource planning ERP software

Time accounting software

Word processing software

Charting software

Presentation software

Web page creation and editing software

Calendar and scheduling software

Spreadsheet software

Customer relationship management CRM software

Data base user interface and query software

Data mining software

Object or component oriented development software

Medical software

Internet browser software

Electronic mail software

Network conferencing software