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First-Line Supervisors/Managers of Food Preparation and Serving Workers

Supervise workers engaged in preparing and serving food.

Other names for First-Line Supervisors/Managers of Food Preparation and Serving Workers: Banquet Captain, Banquet Steward/Stewardess, Banquet Supervisor, Bar Manager, Bartender Manager, Cafeteria Manager, Cafeteria Supervisor, Canteen Manager, Captain, Caterer, Chief Cargo Vessel Steward/Stewardess, Child Nutrition Manager, Cocktail Lounge Manager, Commissary Production Supervisor, Cook Manager, Cook Supervisor, Counter Supervisor, Crew Chief, Crew Leader, Culinary Specialist, Dairy Bar Manager, Diet Supervisor, Dietary Manager, Dietary Supervisor, Dining Room Captain, Dining Room Manager, Dining Room Supervisor, Executive Chef, Executive Sous Chef, Director of Food and Beverage, Director of Food and Nutrition Services, Fast Food Restaurant Manager, Fast Food Services Manager, Fast Food Supervisor, First Cook, Flight Kitchen Manager, Floor Supervisor, Food and Beverage Supervisor, Food Beverage Supervisor, Food Concession Manager, Food Expeditor, Food Production Manager, Food Production Supervisor, Food Service Director, Food Service Manager, Food Service Supervisor, Food Service Worker, Food Supervisor, Fountain Manager, Fountain Supervisor, Head Banquet Waiter/Waitress, Head Cook, Head Silverman, Head Waiter/Waitress, Headwaiter/Headwaitress, Hotel or Motel Food Service Supervisor, Kitchen Manager, Kitchen Steward/Stewardess, Kitchen Supervisor, Kitchen Work Supervisor, Kosher Dietary Service Manager, Kosher Dietary Service Supervisor, Lunch Counter Manager, Luncheonette Manager, Lunchroom Food Service Supervisor, Lunchroom Manager, Lunchroom Supervisor, Restaurant Manager, Restaurant Supervisor, Railroad Dining Car Steward/Stewardess, Room Service Supervisor, School Lunch Manager, Shift Manager, Snack Bar Manager, Soda Fountain Manager, Steward/Stewardess, Store Manager, Supervisor, Supervisor of Food and Nutrition Services, Supervisor, Diet, Kitchen, Tea Room Manager, Waiter/Waitress, Captain,

What do First-Line Supervisors/Managers of Food Preparation and Serving Workers do?

  • Compile and balance cash receipts at the end of the day or shift.
  • Resolve customer complaints regarding food service.
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
  • Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
  • Observe and evaluate workers and work procedures in order to ensure quality standards and service.
  • Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
  • Estimate ingredients and supplies required to prepare a recipe.
  • Perform personnel actions such as hiring and firing staff, consulting with other managers as necessary.
  • Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
  • Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
  • Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
  • Greet and seat guests, and present menus and wine lists.
  • Present bills and accept payments.
  • Forecast staff, equipment, and supply requirements based on a master menu.
  • Perform serving duties such as carving meat, preparing flambe dishes, or serving wine and liquor.
  • Record production and operational data on specified forms.
  • Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.
  • Collaborate with other personnel in order to plan menus, serving arrangements, and related details.
  • Supervise and check the assembly of regular and special diet trays and the delivery of food trolleys to hospital patients.
  • Schedule parties and take reservations.
  • Develop departmental objectives, budgets, policies, procedures, and strategies.
  • Develop equipment maintenance schedules and arrange for repairs.
  • Evaluate new products for usefulness and suitability.

Do you enjoy these?

  • Bar code reader equipment
  • Point of sale credit or debit verification kits
  • Cash registers
  • Point of sale credit or debit verification kits
  • Magnetic card readers
  • Desktop computers
  • Bar code reader equipment
  • Bar code reader equipment
  • Notebook computers
  • Point of sale POS receipt printers
  • Bar code reader equipment
  • Point of sale POS terminal
  • Point of sale POS terminal
  • Paging controllers

Technology used

  • Procurement software
  • Human resources software
  • Project management software
  • Inventory management software
  • Accounting software
  • Spreadsheet software
  • Point of sale POS software