Careers Gone Wild - Explore the Career Kingdom

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Dispatchers, Except Police, Fire, and Ambulance

Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Other names for Dispatchers, Except Police, Fire, and Ambulance: Aircraft Dispatcher, Airplane Dispatch Clerk, Alarm Operator, Assistant Chief Train Dispatcher, Auto Service Dispatcher, Automobile or Truck Rental Dispatcher, Burglar Alarm Operator, Bus and Trolley Dispatcher, Bus Dispatcher, Bus Starter, Cab Starter, Cab Station Attendant, Car Dispatcher, Car Distributor, Car Starter, Car Supplier, Car Tracer, Crew Dispatcher, Dinkey Dispatcher, Dispatch Clerk, Dispatch Manager, Dispatcher, Drop Board Man, Drop Board Worker, Engine Dispatcher, Fire Alarm Operator, Freight Dispatcher, Garbage Truck Dispatcher, Gas Dispatcher, Gas Load Dispatcher, Interstate Bus Dispatcher, Maintenance Dispatcher, Maintenance Scheduler, Maintenance Services Dispatcher, Mine Car Dispatcher, Motor Coach Supervisor, Motor Vehicle Dispatcher, Oil Dispatcher, Oil Well Services Dispatcher, Operator, Pullman Car Clerk, Radio Dispatcher, Radioactive Waste Disposal Dispatcher, Rail Operations Controller, Receiver-Dispatcher, Relay Dispatcher, Repair Service Dispatcher, Routing Clerk, School Bus Dispatcher, Security Dispatcher, Security Guards Dispatcher, Service Clerk, Service Dispatcher, Service or Work Dispatcher, Ship Pilot Dispatcher, Signal Operator, Signal Timer, Starter, Street Department Dispatcher, Streetcar Dispatcher, Streetcar Starter, Taxicab Coordinator, Taxicab Dispatcher, Taxicab Starter, Tow Truck Dispatcher, Traffic or System Dispatcher, Train Dispatcher, Train Starter, Transportation Dispatcher, Trouble Dispatcher, Truck Dispatcher, Tugboat Dispatcher, Water Service Dispatcher, Work Order Sorting Clerk,

What do Dispatchers, Except Police, Fire, and Ambulance do?

  • Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios or telephones.
  • Arrange for necessary repairs to restore service and schedules.
  • Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors using telephones or two-way radios.
  • Confer with customers or supervising personnel to address questions, problems, and requests for service or equipment.
  • Prepare daily work and run schedules.
  • Receive or prepare work orders.
  • Oversee all communications within specifically assigned territories.
  • Monitor personnel or equipment locations and utilization to coordinate service and schedules.
  • Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.
  • Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications.
  • Advise personnel about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards.
  • Ensure timely and efficient movement of trains according to train orders and schedules.
  • Order supplies and equipment, and issue them to personnel.

Do you enjoy these?

  • Automatic call distributor ACD
  • Railway signaling systems
  • Desktop computers
  • Interactive voice recognition equipment
  • Vehicular global positioning systems
  • Two way radios
  • Special purpose telephones
  • Special purpose telephones
  • Personal computers
  • Railway signaling systems
  • Rail switching systems
  • Teletype input devices
  • Touch screen monitors
  • Rail switching systems
  • Two way radios
  • Digital Telephones

Technology used

  • Expert system software
  • Office suite software
  • Enterprise resource planning ERP software
  • Word processing software
  • Spreadsheet software
  • Customer relationship management CRM software
  • Data base reporting software
  • Data base user interface and query software
  • Route navigation software
  • Aviation ground support software
  • Internet browser software
  • Electronic mail software
  • Map creation software
  • Mobile location based services software